How it works
You don’t have to change your MX records or your mail hosting. Receivers send the reports to an address on our domain, and that address is unique to your domain:_dmarc TXT record, which you’d be editing anyway to turn on DMARC reporting.
Normally a mailbox provider only sends reports to another domain if that domain explicitly agrees to receive them. We publish that authorization on our side for every customer domain, so there’s nothing extra for you to add.
Set it up
1
Add and verify your domain
Go to Settings → Domain Authentication and add your sending domain. See Sender identity and domain authentication.
2
Copy the DMARC record
Expand the domain and copy the DMARC Record value exactly as shown. It includes your domain’s unique
rua= address.3
Publish it at _dmarc
At your DNS provider, create or update the TXT record at
_dmarc.<your-domain> with that value.4
Wait for the first reports
Receivers usually send reports once a day, so it can take a day or two after you start sending for data to appear.
If you already have a DMARC record
A domain can only have one_dmarc TXT record. Don’t create a second one. Instead:
- Keep your existing policy (
p=) if it’s alreadyquarantineorreject. Thep=nonein our suggested record is only a safe starting point. - Add our address to your
rua=tag. You can list several mailboxes separated by commas, so an agency or monitoring tool can keep its own address alongside ours. For example:
Reading the DMARC alignment column
The hint under the percentage shows how many days in the window had a report. The percentage is averaged only over days that were reported. Open the domain’s row to see DMARC coverage: reported days out of the total.
When DMARC reporting blocks sending
If your_dmarc record stops pointing at our reporting address (for example, someone edits the record and removes our rua= mailbox), the Check DNS drift check flags it. The pre-send check then blocks campaign sends from that domain with a DMARC reporting finding.
Your authentication is unaffected, but alignment can no longer be verified. Put our address back in the rua= tag, then click Check DNS on the Deliverability page.
Troubleshooting
Still no reports after a few days
Still no reports after a few days
Check that the TXT record is at
_dmarc.<your-domain> (not at the root), that there’s only one DMARC record, and that the rua= address matches the one shown under Domain Authentication exactly. Also make sure you’ve actually sent mail from the domain to providers that send reports, such as Gmail or Outlook.Alignment is low
Alignment is low
Look for services that send as your domain without being authenticated for it, such as a CRM, helpdesk or invoicing tool. Set up DKIM for each one on your domain, or send them from a subdomain.